Technical Support
This is a list of common issues. Please click on them to go to the solution page:
- A red X appears instead of my document
- Pipe write error 232
- Web activation
- Your SwiftView license does not enable this SwiftView Pro feature
- This is SwiftView(R) for Windows. Its evaluation period expired on XXX.
- SwiftView tries to install every time I run it
- Enable debug mode
- SwiftView no longer appears when launched
Knowledge Base
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Sort by Topics
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Advanced Use
- How to use an external TrueType font for markup
- How to add a TrueType font to SwiftView
- How to add PDF configuration files
- Sample markup command
- Web server scripting
- How to print to network printer from the command prompt
- How to force all print methods
- Missing bitmap for toolbar
- The SwiftView ini file
- Customer Profile: Easy integration adds functionality to your products & services
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Basic Use
- How to find your PC or LAN file server’s hostname
- What file formats are compatible with SwiftView?
- How to move a license from one system/server/website to another
- What is my SwiftView ID?
- What are the differences between the evaluation and production versions of SwiftView?
- How to uninstall SwiftView
- How do I download your product?
- How to determine your Windows operating system
- Browser
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Converting
- Can SwiftView convert files?
- How to suppress the page counter window during conversion
- How to reduce conversion time
- How to reduce the size of converted files
- Scrambled / Misencoded Text When Copy/Pasting Out Of Converted Document
- How to force SwiftConvert error messages to appear
- Force SwiftConvert error messages to appear
- Nothing happens when I try to convert files using SwiftConvert
- Could not close print output file/port
- sview.exe is not installed in C:\XXX
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Installation
- SwiftView product release status
- Where is the SwiftView installation log located?
- Customer Recipients
- What file formats are compatible with SwiftView?
- What is my website’s root URL?
- Where is the root of my web server?
- How to install a network license
- How to install a system / application server license
- Could not register SwiftView – Perhaps you are not a system administrator?
- Installation options
- Legal
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Licensing
- sview.lic vs. npsview.lic
- How to license Directory Monitor
- Certain Windows user accounts receive a “no license” error
- What is my website’s root URL?
- How to install a network license
- This SwiftView (R) for Windows license does not match your hostname XXX or IP address X.X.X.X. It may not be used on this computer.
- This is SwiftView (R) for Windows. Its evaluation period expired on XXX.
- Web activation
- This is SwiftView(R) for Windows. Its evaluation period expired on XXX.
- HTTP server returned status code 403, contact support
- Printing
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Viewing
- Images appear skewed or distorted
- HPGL files are missing colors or lines
- IE sometimes require an extra click on SwiftView before it will respond
- 30-second delay error
- There was a problem reading this document (14)
- How to add word-wrapping to a plain text file
- How to display the current filename in the GUI
- How to set MIME types on an IIS server
- Files generated on a UNIX system do not view correctly
- PCL fonts display incorrectly
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Advanced Use
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Sort by Types
- Customer Profile
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Error Message
- 30-second delay error
- There was a problem reading this document (14)
- How to force SwiftConvert error messages to appear
- Certain Windows user accounts receive a “no license” error
- Unable to determine printer output type
- Filename is not a valid win32 application
- There was a problem reading this document (14)
- Cannot find the file specified
- Could not register SwiftView – Perhaps you are not a system administrator?
- This application has failed to start because winspool.drv was not found
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How-To
- How to use an external TrueType font for markup
- How to add a TrueType font to SwiftView
- How to add PDF configuration files
- How to embed SwiftView within your HTML page
- How to speed up printing
- How to I shrink E-size drawings to print on letter size paper
- How to print to network printer from the command prompt
- How to find your PC or LAN file server’s hostname
- How to license Directory Monitor
- How to suppress the page counter window during conversion
- Quick-Start Guide
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Reference
- SwiftView Standard Software License Agreement
- SwiftView product release status
- Sample markup command
- Web server scripting
- Can SwiftView convert files?
- sview.lic vs. npsview.lic
- Where is the SwiftView installation log located?
- The SwiftView ini file
- Customer Recipients
- What file formats are compatible with SwiftView?
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Troubleshooting
- Images appear skewed or distorted
- HPGL files are missing colors or lines
- IE sometimes require an extra click on SwiftView before it will respond
- Missing bitmap for toolbar
- Scrambled / Misencoded Text When Copy/Pasting Out Of Converted Document
- Outlook attempts to open .ics files
- Files generated on a UNIX system do not view correctly
- PCL fonts display incorrectly
- Text appears faint or difficult to read
- Landscape documents appear cut off
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Sort by Products
- Directory Monitor
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Other
- SwiftView Standard Software License Agreement
- SwiftView product release status
- How to use an external TrueType font for markup
- How to add a TrueType font to SwiftView
- Web server scripting
- How to print to network printer from the command prompt
- How to find your PC or LAN file server’s hostname
- sview.lic vs. npsview.lic
- Where is the SwiftView installation log located?
- The SwiftView ini file
-
SwiftConvert
- Sample markup command
- How to suppress the page counter window during conversion
- How to force all print methods
- How to reduce conversion time
- How to reduce the size of converted files
- Scrambled / Misencoded Text When Copy/Pasting Out Of Converted Document
- How to force SwiftConvert error messages to appear
- Customer Profile: Easy integration adds functionality to your products & services
- Customer Profile: Automated conversion helps simplify hospital records management
- Outlook attempts to open .ics files
- SwiftPublish
- SwiftStamp
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SwiftView
- Images appear skewed or distorted
- HPGL files are missing colors or lines
- IE sometimes require an extra click on SwiftView before it will respond
- How to add PDF configuration files
- How to embed SwiftView within your HTML page
- How to speed up printing
- How to I shrink E-size drawings to print on letter size paper
- Can SwiftView convert files?
- 30-second delay error
- How to force all print methods
-
SwiftView Pro
- Images appear skewed or distorted
- HPGL files are missing colors or lines
- How to add PDF configuration files
- How to speed up printing
- How to I shrink E-size drawings to print on letter size paper
- How to suppress the page counter window during conversion
- How to force all print methods
- How to reduce conversion time
- How to reduce the size of converted files
- Scrambled / Misencoded Text When Copy/Pasting Out Of Converted Document