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PORTLAND, Or. – Oct. 25, 2004 – Lenders are
making significant progress toward a totally paperless workflow thanks to
integrated loan-origination and electronic document delivery solutions from
Fiserv Lending Solutions and SwiftView, Inc.
Lenders such as TierOne Bank are saving time and money – and improving
their bottom lines – by using the easyLENDER® loan-origination
system’s easySENDER™ email option for non-secure document distribution
and SwiftView’s Web-based SwiftSend LoanDocs® for ultra-secure,
Web-based document delivery. TierOne reports that its consumer-lending
department alone saves an average of $1,000 and 180 hours per month thanks
to the Fiserv-SwiftView integration.
“TierOne aspires to a totally paperless workflow and our use of
the integrated easyLENDER-SwiftSend solution is moving us ever-closer to
that goal,” said Larry Pfeil, TierOne’s executive vice
president and director of administration. “The service is easy to install,
use and administer, and it’s transparent to recipients. They don’t
care how documents are delivered, only that they’re delivered on
time. Using easySENDER and SwiftSend together enables us to
do that in a way that creates happy, repeat customers.”
TierOne has been using easyLENDER’s easySENDER to transmit loan
documents as email attachments since August 2003. The Bank began using
SwiftSend’s secure Web-based solution in April. The Bank uses easySENDER
to email non-confidential documents to internal closing agents through
its Intranet. SwiftSend is used to deliver confidential loan documents
to external closing agents such as title companies and attorneys, as well
as to correspondent lenders. TierOne also uses SwiftSend to instantly and
securely transmit a variety of sensitive documents to private and executive
bankers.
Dorris Miller, TierOne consumer lending operations manager, said the easyLENDER-SwiftSend
integration makes it easier for employees to maintain a high level of accuracy
in their work. “Our team loves using the SwiftSend service because
it’s easy to use regardless of their level of computer proficiency.
Their margin of error is reduced and employees become more confident and
productive as a result.”
Fiserv incorporated SwiftSend functionality into its easyLENDER
Mortgage loan-origination system last year. The integration
enables easyLENDER software users to electronically manage
and distribute loan document packages via the Internet from
within the easyLENDER Mortgage system. SwiftSend is the only
secure, electronic document delivery service that has been
integrated into easyLENDER.
“Innovative lenders like TierOne Bank are increasingly demanding
the ability to securely deliver electronic loan documents,” noted
Dan Welbaum, SVP of Sales for Fiserv Lending Solutions’ easyLENDER
Products division. “Integrating SwiftSend functionality into our
easyLENDER LOS solution gives our clients a seamlessly integrated, cost-effective,
easy-to-implement, Web-based document delivery system that is highly secure
and very user-friendly.”
“TierOne Bank is one of the many lenders that are realizing clear
and measurable benefits as a result of our partnership with Fiserv,” said
Steve Bachelder, president of SwiftView. “Quality industry partnerships
strengthen our ability to deliver innovative technology solutions that
improve the bottom line for our joint customers. We greatly value our alliance
with Fiserv and are proud to see the positive impact it’s having
on the industry."
About TierOne Bank
TierOne Corporation is the parent company of TierOne Bank,
a $2.3 billion federally chartered savings bank and the largest financial
institution headquartered in Lincoln, Nebraska. Established in 1907,
TierOne Bank offers customers a wide variety of full-service consumer
and commercial banking products and services through a geographically
diverse network of 57 banking offices located in Nebraska, Iowa and Kansas,
and four loan production offices located in Colorado and Minnesota.
About easyLENDER, Fiserv Lending Solutions, and Fiserv, Inc.
easyLENDER Mortgage and easySENDER are part the growing family
of easyLENDER products, which are complete, industry-leading LOS solutions
that automate every phase of mortgage, consumer, home-equity, and commercial
loan origination, processing, and closing. easyLENDER software is currently
in use nationwide at hundreds of innovative banks, thrifts, and credit
unions. More information about easyLENDER software is on the Internet
at www.fiservlendingsolutions.com/products/easylender.
easyLENDER is developed and marketed by Fiserv Lending Solutions, a unit
of Fiserv, Inc. that provides a suite of products and services to mortgage,
consumer, and commercial lenders. The comprehensive lending solutions set
from Fiserv includes loan origination and servicing software; lead management
and customer loyalty services; document management solutions; automated
lending services such as credit, flood, and valuations; field services
such as appraisals, inspections, and broker price opinions; closing services;
and default management solutions.
Fiserv, Inc. (Nasdaq: FISV) provides industry-leading information management
systems and services to the financial industry, including software and
systems solutions, transaction processing, outsourcing, and business process
outsourcing. The company serves more than 15,000 clients worldwide, including
banks, savings institutions, credit unions, lenders, broker-dealers, financial
planners/investment advisers, insurance companies and agents, and self-funded
employers. Headquartered in Brookfield, Wis., Fiserv reported $2.7 billion
in processing and services revenues for 2003. Fiserv can be found on the
Internet at www.fiserv.com.
About SwiftView, Inc.
Founded in 1985, SwiftView, Inc. develops and markets value-added tools
and services that help organizations worldwide capture, view, print, deliver,
access, and archive electronic documents and drawings. The company’s SwiftSend™ Services
division provides comprehensive, innovative services that enable lenders
to effectively bridge the gap between paper and paperless by eliminating
the inefficiencies and extra handling associated with unnecessary paper
in their workflows. Based in Portland, Ore., SwiftView has been named one
of Oregon’s fastest growing technology companies for the past five years
in a row. For more information, please visit www.swiftview.com.
easyLENDER, easySENDER, and Fiserv are trademarks or registered trademarks
of Fiserv, Inc. SwiftView, SwiftSend, and LoanDocs are trademarks or registered
trademarks of SwiftView, Inc.
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