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Summary
By providing a highly accurate online viewer for its insurance company customers, this software provider helps them catch errors,
reduce paper waste, and improve workflow processes.
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About the Company and its Products
The company is a leading international supplier of software solutions to the property and casualty insurance industry, with thousands
of customers worldwide. The company's products feature fully customizable and scalable software designed to improve the way
insurance professionals manage all aspects of insurance distribution, from marketing and sales to service, accounting and management.
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The Challenge
One of the company's products is an insurance information management system that gives agencies and brokerages the tools they need
to maximize their operations, including prospecting, marketing, workflow, accounting and front office management. To speed
desktop operations, customers had asked for online viewing capabilities.
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The Solution
The company integrated SwiftView into the product, giving its users true WYSIWYG viewing of every document in the system: ACORD
forms, standard and custom reports, checks, etc. In addition, SwiftView facilitates electronic faxing of these documents
using third-party fax software.
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Results
"By enabling users to view documents exactly as they would print, SwiftView helps verify accuracy or catch errors, contributing to
the product's ability to reduce labor, paper, and mailing costs," said the director of product management. "Customers are
thrilled with the ability to preview and see absolutely accurate representations of these often complex reports, complete with
heavy graphical data."
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